Pharmacy Support Specialist

Job Description: Pharmacy Support Specialist

Are you a detail-oriented professional looking to support healthcare operations in a pharmacy setting? We are currently seeking a pharmacy support specialist to assist pharmacists and technicians in ensuring efficient and accurate medication services. As a pharmacy support specialist, you will play an essential role in supporting pharmacy workflows, managing administrative tasks, and ensuring exceptional customer service.

Key Responsibilities:

• Administrative Support: Manage incoming calls, prescription data entry, and patient communication. Pharmacy support specialists ensure timely processing of requests.

• Inventory Coordination: Help track medication inventory, place orders, and coordinate restocking to maintain accurate inventory levels.

• Documentation and Records: Maintain accurate patient records and assist with updating pharmacy files in compliance with legal and regulatory requirements.

• Insurance Coordination: Work with insurance providers to resolve claims, verify coverage, and ensure proper billing for prescriptions.

• Workflow Assistance: Support pharmacists and pharmacy technicians by preparing materials, labels, and documentation to streamline operations.

• Customer Service: Provide helpful and courteous service to patients, addressing inquiries and escalating concerns when necessary.

• Compliance Support: Ensure all pharmacy operations adhere to HIPAA, pharmacy laws, and organizational policies.

Requirements:

• High school diploma or equivalent required; post-secondary education preferred.

• Prior experience in a pharmacy, healthcare, or customer service environment is preferred.

• Proficiency in Microsoft Office and pharmacy management software.

• Strong communication, organization, and multitasking skills.

• Ability to work in a fast-paced environment and handle confidential information.

Benefits:

• Competitive salary and benefits package.

• Opportunities for career advancement.

• Professional development and training support.

Qualifications:

• Prior administrative or pharmacy-related experience preferred.

• Familiarity with medical and pharmacy terminology.

• Team player with attention to detail and strong organizational skills.

If you are passionate about supporting healthcare professionals and ensuring accurate pharmacy operations, apply now!

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